Terms & Conditions

Last Updated: 17 August 2026

Welcome to Deluxe Beauty Shop (Pty) Ltd (“Deluxe Beauty Shop”, “we”, “us”, or “our”). These Terms and Conditions govern your use of the Deluxe Beauty Shop website and your purchase of products through our online store.

By using this website or placing an order, you agree to these Terms and Conditions. If you do not agree with these terms, please do not use the website or place an order.

1. About Deluxe Beauty Shop

Deluxe Beauty Shop (Pty) Ltd is a South African company that operates an online beauty retail store.

Company: Deluxe Beauty Shop (Pty) Ltd
Website: https://deluxebeautyshop.co.za/
Email: [INSERT BUSINESS EMAIL]
Telephone: [INSERT TELEPHONE NUMBER]
Physical Address: [INSERT PHYSICAL BUSINESS ADDRESS]
Company Registration Number: [INSERT CIPC REGISTRATION NUMBER]

2. Website Use

You may use this website for lawful purposes only.

You may not:

• Use the website for fraudulent or unlawful purposes;
• Attempt to gain unauthorised access to the website or its systems;
• Interfere with the security or operation of the website;
• Copy, reproduce or commercially exploit website content without permission;
• Submit false, misleading or fraudulent information; or
• Use the website in a manner that could damage, disable or impair its operation.

3. Products

We make reasonable efforts to ensure that product descriptions, photographs, specifications and prices displayed on the website are accurate.

However:

• Product colours may vary slightly depending on your screen or device;
• Product packaging may occasionally differ from photographs;
• Product availability may change without notice; and
• We reserve the right to correct genuine errors in product descriptions or pricing.

Nothing in these Terms removes any rights you have under applicable South African consumer-protection legislation.

4. Product Prices

All prices displayed on the website are in South African Rand (ZAR), unless otherwise stated.

The price payable by you will be the price displayed at the time you place your order, subject to correction of obvious pricing errors.

Any applicable delivery charges will be displayed before you complete your purchase.

5. Orders

When you place an order through the website, you are making an offer to purchase the selected products.

An order is subject to product availability and successful payment or other agreed payment arrangements.

We reserve the right to refuse or cancel an order where reasonably necessary, including where:

• A product is unavailable;
• There is an obvious pricing or product-description error;
• Payment cannot be verified;
• We reasonably suspect fraudulent activity; or
• The order cannot reasonably be fulfilled.

If we cancel an order after you have already paid, we will refund the applicable amount paid for the cancelled order.

6. Payment

Payment must be made using the payment methods made available on the website.

Customers are responsible for providing accurate payment and billing information.

We do not knowingly retain complete card details where payment is processed through a third-party payment provider. Payment information may be processed by the applicable payment service provider in accordance with its own terms and privacy policy.

7. Delivery

We deliver to addresses within the areas supported by our delivery services.

Delivery costs and available delivery options will be displayed during checkout where applicable.

Delivery times may vary depending on:

• Your delivery location;
• Product availability;
• Courier capacity;
• Public holidays;
• Weather or other circumstances beyond our reasonable control; and
• Other circumstances affecting transportation.

We will make reasonable efforts to dispatch orders within the period communicated to you.

If there is a significant delay, we will communicate with you where reasonably possible.

Risk in the products remains subject to applicable South African consumer law.

8. Incorrect Delivery Information

Customers are responsible for providing a complete and accurate delivery address and contact information.

If an order cannot be delivered because incorrect or incomplete information was supplied by the customer, additional delivery charges may apply where permitted by law.

9. Returns, Refunds and Exchanges

Our Returns and Refunds Policy forms part of these Terms and Conditions.

You may have statutory cancellation, return, refund, repair or replacement rights under South African law. Nothing in our policies is intended to remove or restrict those rights.

Please refer to our Returns and Refunds Policy for the procedure and requirements applicable to returns.

10. Beauty and Hygiene Products

Certain products sold by Deluxe Beauty Shop may be considered beauty or hygiene products.

Where permitted by law, products that have been opened, used, contaminated or otherwise rendered unsuitable for resale may not be accepted as unwanted returns.

This limitation does not remove your rights where a product is defective, unsafe, incorrectly supplied, not as described, or otherwise covered by mandatory consumer protections.

11. Product Safety

Customers must use products in accordance with the manufacturer’s instructions, warnings and recommended usage.

Where applicable, customers should perform any recommended patch or compatibility test before using beauty products.

Deluxe Beauty Shop is not responsible for damage caused by misuse, incorrect application, failure to follow instructions, unauthorised modification or use contrary to the manufacturer’s recommendations, subject to rights that cannot lawfully be excluded.

12. Promotions and Discounts

Promotional offers may be subject to specific terms, dates, stock limitations or other conditions displayed with the promotion.

Promotions cannot necessarily be combined unless expressly stated.

We reserve the right to withdraw or correct a promotion where there has been an obvious error, subject to applicable law.

13. Intellectual Property

All website content, including logos, graphics, photographs, text, product descriptions, designs and other materials, is owned by or licensed to Deluxe Beauty Shop unless otherwise stated.

You may not reproduce, modify, distribute or commercially exploit our content without prior written permission.

14. Third-Party Websites and Services

The website may contain links to or integrate with third-party websites, payment providers, courier services or other services.

We are not responsible for the content, security, availability or privacy practices of third-party websites or services.

Your use of third-party services may be subject to their own terms and policies.

15. Website Availability

We aim to keep the website available and operational, but we do not guarantee uninterrupted access.

The website may occasionally be unavailable because of maintenance, technical problems, hosting issues, security incidents or circumstances outside our reasonable control.

16. Limitation of Liability

Nothing in these Terms excludes or limits any liability or consumer right that cannot legally be excluded or limited under South African law.

Subject to applicable law, Deluxe Beauty Shop will not be responsible for indirect or consequential losses arising from the use of the website or products where such liability may lawfully be excluded.

17. Personal Information

Personal information collected through the website will be handled in accordance with our Privacy Policy and applicable South African data-protection legislation, including the Protection of Personal Information Act 4 of 2013 (POPIA).

18. Complaints

If you have a complaint regarding an order, product or service, please contact us:

Email: [INSERT BUSINESS EMAIL]
Telephone: [INSERT TELEPHONE NUMBER]

We will make reasonable efforts to investigate and resolve complaints promptly.

19. Changes to These Terms

We may update these Terms from time to time.

The latest version will be published on this website and will indicate the date on which it was last updated.

20. Governing Law

These Terms are governed by the laws of the Republic of South Africa.

Nothing in these Terms prevents a consumer from exercising any rights available under applicable South African consumer-protection legislation.

21. Contact Details

For questions regarding these Terms:

Deluxe Beauty Shop (Pty) Ltd
Email: [INSERT BUSINESS EMAIL]
Telephone: [INSERT TELEPHONE NUMBER]
Physical Address: [INSERT PHYSICAL BUSINESS ADDRESS]
Website: https://deluxebeautyshop.co.za/